FAQ
My new memory card doesn't work on my camera. What can I do?
Please go ahead and check the following:
- Whether your memory card is compatible with your camera. You can use our Compatibility Check to do that.
- Ensure the firmware both on your storage media and camera are up to date. You can download the latest firmware update for Angelbird and RED CFexpress cards on our firmware update page.
- Check whether you formatted your storage media before shooting.
For correct and proper handling of your storage media, please check out our Angelbird Best Practices. If none of these tips and best practices help, please reach out to our Angelbird service team by completing the form on our support page.
Didn't find what you're looking for?
Please go ahead and complete the form via our general support page here. The Angelbird service team will get back to you as soon as possible.